Why Does Amazon Say Not Eligible to Review
Why Reviews on Amazon Matter
Reviews constitute social proof and are an indication of how well a product is received by customers. Since potential buyers cannot physically audit products—and high-quality images can merely convey so much—reviews human activity as the strongest piece of bear witness for how well a product performs.
On Amazon, 1-5 star product reviews non only inform potential customers almost product functionality but also serve as a metric against which seller functioning is judged. Amazon strives to maintain its reputation as "the virtually 'client-centric' company on World" and does non tolerate low-performing sellers on its platform.
In light of Amazon's strict quality control standards, it's prophylactic to assume that it besides attracts sellers that are willing and capable of offering superior products. Information technology then becomes a major problem if, despite an increase in sales, no reviews announced on your product particular page.
Touch of Verified Purchase vs. Non-Verified Purchase Reviews
Not all reviews are created—or treated as—equal. "Verified Buy" reviews are submitted by buyers that accept purchased the product from Amazon and did not receive it via major discounts. An example can be seen in the image below. The start review comes with the "Verified Purchase" tag, merely the one below doesn't.
Verified reviews have a greater impact on rankings as compared to non-verified reviews—a strategy employed by Amazon to stalk the growth of what it regards as disingenuous product reviews.
Common Reasons for a Review Not Showing Up
Reviews not showing up could be due to three reasons. Amazon has either blocked, deleted, or limited the number of reviews based on the extent of its policy violations. Sometimes, it'due south none of these reasons as a review usually takes anywhere from 1 to 3 days to announced and in rare cases, up to ii weeks.
Information technology'south worth mentioning that for the most part, without Amazon'south disclosure, there is no mode to verify the verbal reason backside reviews non appearing.
Every bit such, the reasoning behind reviews not showing up (apart from those that explicitly go confronting Amazon'south Terms of Service) is sometimes based on speculation as well as seller feedback gathered over the years.
Let'south take a expect at the possible reasons why Amazon prevents product reviews from showing up.
Buyers Misfile Seller Feedback for Production reviews
Amazon may sometimes strike off or remove a product review that talks virtually the delivery, shipping, or packaging as all of these matters are related to seller feedback. Buyers are known to confuse the two. Such reviews may be removed by Amazon if the products are sold through the FBA (Fulfillment by Amazon) method.
This is one instance where it'due south better not to have such a review show upward. If information technology does, you lot can request removal by:
- Accessing your Seller Primal Account
- Going to the Performance Tab
- Selecting Feedback
- Scrolling downwards to the "Recent Feedback" department
- Selecting "Negative"
- Locating the relevant Order ID
- Selecting Request Removal
The Review Contains Profanities, Threats, or Inappropriate Text and Images
Buyers express their opinions regarding products by posting reviews and are more than than welcome to share negative experiences. What is not immune; however, is to hurl abuse, profanities, or personal threats at the seller. The same goes for attaching images within the review that are deemed to be inappropriate, indecent, completely unrelated to the product, or unsuited for a younger audience.
If such a review is noticed by Amazon information technology stands a loftier take a chance of being removed—and rightfully and then.
Reviews Are From Friends or Family
The entire betoken of having a product review section is to allow buyers to provide feedback that genuinely reflects the production quality. Reviews from friends or family tend to overrate a product and end up misleading potential buyers. Here's what Amazon has to say on the matter:
Reviews Are Incentivized
Amazon adopts a goose egg-tolerance policy when it comes to incentivizing reviews. It does not hesitate to suspend seller privileges or dish out harsh penalties in light of unfair play. If you are engaged in such activities, we strongly recommend that you lot stop—reviews non showing up would be the least of your concerns.
Keep in listen the following points as rules of pollex:
- Don't straight ask for a positive review; however, asking for a review is simply fine
- Don't offer monetary benefits for positive reviews
- Don't extend any kind of bonuses or discounts in exchange for positive reviews
Similarly, offering any sort of incentive for removing negative reviews is equally dangerous. If comments like the 1 in the image below appear on your product item page, Amazon will be quick to find and may even suspend your account.
Sudden Increase in Review Velocity
A sudden increase in review velocity is considered unusual behavior. Just to clarify, nosotros're non talking most seasonal products that experience a high review velocity during peak sales season. This point refers to an artificial increase in reviews that cannot exist explained through normal means.
For case, if sellers commencement handing out heavily discounted coupons (anything above 20-xxx%), this will naturally increase sales. Disallowment the reduced impact this has on production rankings, information technology also results in an uptick of non-verified reviews that may cause Amazon to limit the number of reviews showing on a production list.
The Ultimate Solution – The Review Automator
To sum information technology all up, the reason for reviews not showing up can be narrowed downwards to two principal reasons:
- Written content that goes confronting Amazon'due south TOS
- Reviews resulting from purchases made outside of Amazon
The solution? ZonGuru's Review Automator tool successfully manages to bring in product reviews while avoiding actions that get sellers in problem. It does and so by sending review requests through Amazon's official review asking organization, making it fully compliant with Amazon's Terms of Service.
All you lot have to practice is activate the tool and sit back—from that point on, the Review Automator will automatically send review requests for all orders made since the past calendar month. Since customers are asked to give a 1-5 star product review, at that place is picayune to no room for reviews with personal information, abusive content, seller feedback, or anything that violates review policies.
Also, all reviews are solicited through official channels which eliminates the gamble of raising suspicion from Amazon'due south end. Whether you lot're an international seller or operating in 1 of the smaller Amazon regions, the Review Automator offers complete functionality across U.s., European union, and AU marketplaces.
All in all, it's an invaluable addition to whatever seller'southward toolkit as it increases the review count, improves BSR ratings, and enhances overall make image!
Don't waste product whatsoever more time and brand a high-reward play by subscribing to 1 of our monthly plans!
Source: https://www.zonguru.com/blog/amazon-review-not-showing-up
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